Safety & Comfort
Identification
Staff are required to identify themselves. All employees are issued an identification badge that they are required to wear. This identification badge assures you that the person delivering your care is a hospital employee.
Arm Band
As a patient in the hospital, it is important to be correctly identified. You will be required to wear an identification bracelet at all times. Always identify yourself before undergoing a procedure.
Allergies
Please ensure that your nurse is informed of all allergies that you may have. This includes all food, medication or environmental allergies. A red allergy bracelet will be placed on your arm indicating what you are allergic to.
Medications
Your doctor will prescribe the medications necessary for you during your stay. It is very important that you let the nursing staff know all of the medications including vitamins and herbals that you take at home including how and when you take them. While you are in the hospital, you must not take any of your own medications. In rare instances if you are on a medication that the hospital does not carry, the hospital may ask to use your supply until an alternate supply is obtained.
Safety
Hospital staffs are trained in safety measures. Your safety is of the utmost priority to us. While you are in the hospital, if you notice anything that appears unsafe, please notify a member of your health care team.
Routine fire drills are practiced. In the rare event of a fire, a member of your health care team will give you further instructions to follow.
Smoking
Smoking is not allowed inside of the hospital or within 9 meters of an entrance to the hospital. The Hospital has a smoking cessation program and can help you stop smoking – ask your nurse or doctor.
Personal Care Items
***Please put your name on all of your personal items.***
Electrical Equipment
The Hospital prohibits patients from bringing electrical equipment such as fans, Televisions, lamps into the Hospital.
In special circumstances electrical equipment, which is CSA approved and has been inspected by our Maintenance Department, will be allowed. Please advise your nurse of any electrical equipment you have with you.
Internet Services
The Hospital does not supply internet access for patients. This measure is put in place to ensure our network security is maintained.
Telephones
Telephones are available free of charge in each patient room for local phone calls only. Dial “9” to access an outside line. For long distance phone calls it is preferable that patients use a calling card and place the call from the Lobby telephone. If a calling card is unavailable, the patient may dial “0” on their phone which rings to the Nursing Station where someone will contact the operator and transfer to the patient’s phone.
Televisions
Televisions are available free of charge.
Vending Machines
Vending machines are located on the Main Corridor next to the elevator. Snack items and hot or cold drinks are available for purchase.
Meals
Meal times are as follows:
- Breakfast - 7:30 a.m.
- Lunch - 11:30 a.m.
- Supper - 4:30 pm
Your doctor may have placed you on a special diet. Please check with your nurse before you have food items brought to the hospital. A fridge and microwave are available for food storage and reheating. Any stored items must have your name, room number and date on any items that are brought in.
If you have dietary allergies, or preferences, please notify your nurse and these will be forwarded to the Food & Nutrition Department.


