Emergency care

We provide Emergency Care for patients of all ages. We are open 24 hours a day, 7 days a week.


The RLMCMH emergency department is the only one within a 2.5 hour radius, with an average of 6,000 Emergency Room visits per year.


Our team is comprised of a multidisciplinary team of physicians, nurses, pharmacists, laboratory and diagnostic imaging technologists; who are available onsite or on-call to meet the Emergency Care needs of infants, children, and adults at any time.



Contact 911  to address life critical emergency situations.





Department direct line (807) 727-3811. 



A nurse will assess the condition of each person who presents to emergency as quickly as possible by asking reason for visit, allergies and current medication list. The triage nurse, will assess your condition and proceed according to the severity of the condition that has brought you to ER.  Patients who require urgent care will be seen before patients with less urgent concerns.


After receiving necessary care, patients may be discharged home, or admitted into Acute Care if further care is required. Patients who are in need of specialized, testing, assessment or advanced care will be transferred to a tertiary centre in Thunder Bay, Winnipeg, Kenora, Dryden, Fort Frances or Sioux Lookout.  Transfers to the most appropriate healthcare facility will be done by the most appropriate means available, either by air ambulance or land ambulance.


If at any point of your visit you have a question or concern, we want to hear about it.


Important Things to Bring

  • Your health card.
  • A list of the medications that you take. If you do not have time to make a list, please bring the bottles or picture showing your name, medication, instructions.
  • Any records you may have concerning your health.

Telehealth Ontario

Do you ever have a question about a health issue, either for you or someone in your family that isn't necessarily urgent, but still something you'd like to know more about? There's a way to get information by simply picking up the phone and calling Telehealth Ontario at 1-866-797-0000. 



What is Telehealth Ontario?

Telehealth Ontario is a free service provided by the Ontario Ministry of Health and Long-Term Care that allows Ontario residents to speak to a Registered Nurse with their medical or health questions any time of the day or night. The service is offered 24 hours a day, seven days a week.

You can contact Telehealth Ontario when you have health-related questions or concerns about:

  • illness or injury that may need medical care
  • illnesses that don’t go away or keep coming back
  • food and healthy eating (you will be connected to a registered dietitian)
  • teen health and issues
  • depression, suicide or other mental health concerns
  • breastfeeding
  • refugee health supports
  • medical assistance in dying supports

Red Lake Family Health Team - Urgent Care Clinic

Mon - Fri: 9:00am - 11:30am & 2:00pm - 4:30pm & Sat: 9:30am-11:30am



When should I use the urgent care clinic?

This clinic is to allow people with an urgent new health problem or the deterioration of a pre-existing problem, to be seen promptly by a physician. It is not designed to take the place of pre-booked appointments. For more information visit the Red Lake Family Health Team website.