Laboratory Diagnostic Services

About us:

Our Laboratory department is staffed with 3 Full Time Laboratory Technologists who offer in-patient and outpatient services. As the only service of its kind in over a 2.5 hour radius, they are very busy and must perform exams according to priority; this at times affects appointment availability, wait times and staff availability to respond to telephone inquiries.  

 

Patients are seen in this priority order:
  1. Emergency/Inpatient Care
  2. Patients with appointments
  3. Walk-ins (must have a doctors requisition)

Our laboratory is a member of the Kenora Rainy River Regional Laboratory Program.  The program provides administrative and technical advice, consultative, educational and quality support services for six Northwestern Ontario Laboratories; it lends its expertise in the delivery of laboratory services consistent with best practices and established standards to ensure accuracy and reliability of test results. 

Hours of Operation

Outpatients: 8:00 am to 12:00 noon, Monday through Friday.

Emergencies: On Call 24hrs 7 days a week
Location:  Main Floor, East End. 

Making an Appointment:

When your physician orders laboratory diagnostics tests:

  • Call the Lab at (807)-727-3827 (best time to call 1pm- 4pm) to book an appointment 
or ...
  • Text your full legal name to (807) 728-0104 to request the next available appointment. Voice calls will not be answered on this device
  • Make sure to have your requisition handy;  you will be required to provide test requirements to the technologist when booking 

Day of your appointment:

  • Bring your Health Card and Ontario Laboratory requisition with you.
  • Please make sure you have followed any instructions given to you in order to ensure accuracy on your diagnostic and results.
  • Register at the Information Desk in the hospital's front lobby.
  • Proceed to the laboratory and place your requisition and Health Card in the black basket on the door
  • Have a seat in the waiting room (located across from the Laboratory) and a technologist will be with you shortly.