Covid-19 Information Centre
We request that all visitors and out-patients bring their own mask. We will provide a medical-grade mask if your condition requires it.
Red Lake Hospital Pandemic Response and Resources
Communication to Public RE: Masking of Visitors and Outpatients
At this time, the Hospital and Ear Falls and Red Lake Family Health Teams ask that all visitors and outpatients wear a cloth mask (or other face covering) when at the Hospital or their Clinics. This is for the protection of everyone in the building and is based on recommendations from the Public Health Agency of Canada. Our own staff members are already required to wear a mask or non-medical face covering (cloth mask), when on site.
Please bring your bring your own mask. You will be asked, during the screening process to put your mask on. If you do not have a mask, one can be purchased online or, locally at:
We realize that it may take time for individuals to source masks and we thank-you for taking this request seriously and for respecting the safety of both our patients and staff members.
Feel free to let us know if you or your business, are also a local source for masks!
At the Red Lake Margaret Cochenour Memorial Hospital the health and safety of patients, their families, staff, professional staff, physicians, and volunteers is a top priority. Therefore we have put in place a pandemic plan in response to the COVID-19 current situation. The plan will guide us to implement measures to continue to provide urgent services to our community in the safest way possible.
COVID-19 Hospital Update, June 24:
RED LAKE COVID - 19 ISOLATION CENTRE
- The Kenora District Services Board and Red Lake Margaret Cochenour Memorial Hospital opened the Red Lake COVID-19 Isolation Centre on June 18. The Centre provides a space for possible or positive cases of COVID-19, and their close contacts, who have no other available means to self-isolate safely. Self-isolation helps limit the spread of COVID-19 in our community.
- The Centre is located at the old Norseman Inn, 28A Highway 105, in Red Lake. It is a collaborative effort of community partners, including the Municipality of Red Lake, Red Lake Employment Office Ontario Provincial Police, Red Lake Indian Friendship Centre, Red Lake Area Emergency Shelter, New Starts Women’s Shelter, Northwest Health Unit, the Red Lake Family Health Team, AND Community Counselling and Addiction Services.
- If individuals do not have a place to self-isolate safely, they are asked to contact the Red Lake COVID-19 Assessment Centre at 807 -727-7035 for evaluation and testing, Public Health’s COVID-19 hotline at 1-866 -468-2240, or their Primary Care Provider. People can also be referred by the above agencies or self-refer by calling the Isolation Centre at 728-3026.
The Hospital now requests that all outpatients and visitors to the Hospital wear a mask, while on site.
• It is great to see everyone outside and enjoying our beautiful community…but please remember that you are still at risk of contracting and spreading the virus!
- Protect others by wearing a mask, when you cannot physically distance.
- PHYSICALLY DISTANCE! Even when you are outside! This includes when you go for walks, run errands, etc.
- Remember to keep washing your hands and avoid touching your face!
- It can be tempting to ignore these rules, as numbers appear to decrease, and summer approaches – but please remember to make the responsible choice. These choices affect EVERYONE and we urge our patients, families, and neighbours to follow the guidelines put forth by the Northwestern Health Unit.
• The COVID-19 Assessment Centre
- The testing guidance from Ontario Health has been recently updated to offer testing to those who are asymptomatic and have concern that they have been exposed to COVID 19 and those who are asymptomatic and are at risk of exposure to COVID 19 through their employment (includes essential workers). You can be tested at the COVID - 19 Assessment Centre.
- Please call (807) 727-7035 to book an appointment. Walk-ins will NOT be accepted. This is for the safety of our community and staff.
- The hours of the Assessment Centre remain Sunday through Thursday, 9am until 2pm.
- Please be patient if you are not able to get through to someone immediately – keep trying. We cannot take messages and may be on the line with another patient.
• The Mobile Crisis Response program continues to operate at regular capacity. If you are facing a mental health or addiction crisis, please contact 1-866-888-8988, for local support. Visit -Mental Health & Addictions Services for more information on hours of operation.
Northwestern Testing Outcomes:
For information on COVID-19 in our region please visit Northwestern Health Unit Website : https://www.nwhu.on.ca/covid19/Pages/home.aspx
Additional Measures in place:
- Visitors have been reduced to those that are "essential" only. We continue to screen everyone that enters the Hospital, including employees.
- Outpatient appointments have been reduced to those that are deemed urgent by a physician.
- Hospital administration continues to meet with regularly with staff, community partners, Ontario Health and other healthcare providers to plan our pandemic response. We are paying close attention to Ministry guidelines and continue to follow them.
- In regard to testing for COVID-19, the Hospital and Assessment Centre continue to follow the guidelines provided by Public Health.
- The Hospital continues to work diligently with community partners to prepare for the opening of the Emergency Isolation Centre (EIC). The Hospital will receive funding to employ and provide training to the EIC staff –recruitment is already underway. An opening date for the centre has not been confirmed.
If you have any questions related to our Pandemic Plan please contact the hospital CEO.
Covid -19 Physician's Advice:
Advice from one of our local physicians Dr. Lisa Habermehl:
Video #4, view the transcript here.
Take care and stay safe.