Covid-19 Information Centre

We require all visitors and out-patients to wear a mask when visiting the hospital. We will provide a medical-grade mask if your condition requires it.

 covid19 announcement



Red Lake Hospital Pandemic Response and Resources


At the Red Lake Margaret Cochenour Memorial Hospital the health and safety of patients, their families, staff, professional staff, physicians, and volunteers is a top priority. Therefore we have put in place a pandemic plan in response to the COVID-19 current situation. The plan guides us to implement measures to continue to provide urgent services to our community in the safest way possible.


COVID-19 Hospital Update, December 30, 2020:


Message from the CEO 


As Ontario’s COVID numbers ramp up, your RLMCMH Team has continued to be vigilant and prepared. Our Staff, Physicians and Leadership teams have ramped up infection control through daily screening, enhanced PPE use, limited staff travel, modified processes for patients, and tightened visitor policies. We closely monitor Ministry and Public Health guidelines and keep each other informed of current evidence to keep our practices current.


We test and isolate to keep you safe. Our Assessment Centre tests an average of 15 symptomatic people daily. Our COVID isolation centre has provided approximately 400 guest-nights of safe physical distancing for those who could not otherwise safely isolate following travel, those who are symptomatic or COVID-positive, or their close contacts. We are thankful for our community’s commitment to getting tested and self isolating as often as needed.


When our Assessment Centre and Lab identifies a positive COVID patient in our Hospital or community, we take immediate action. This action includes a call to Public Health, contact tracing with any patients or staff who may be exposed, and staff testing and isolation as needed. We have enhanced existing internal communication processes and visual cues to keep our staff safe and warn them if they are at risk for any respiratory infection, including COVID, when caring for specific patients. We inform the staff who need to know, as we maintain confidentiality for our patients.


RLMCMH will have an active role in COVID vaccination. We will be participating in our region’s Public Health planning table as of the first week of January, to prepare logistics, vaccine distribution, promotion and vaccination. As further details emerge on local vaccination, we will collaborate with Public Health to keep you informed. We will follow the Province's phased approach to vaccine rollout which identifies vaccination order and is informed by an ethical decision making process to ensure equity and fairness.


As we await vaccination, please continue to do your part in preventing COVID. Wash your hands. Stay out of other people’s homes. Mask up. Avoid gatherings. Keep two metres of distancing when you are out. And know that by doing these things, you are making a positive difference to our community.  


Sue LeBeau, President and CEO 

Vaccine Public Information:


Please see this document for specific information on public vaccination plan. 


Staff, Patient and Visitor Screening

  •  When patients or visitors enter the building, they will complete the electronic screen on an iPAD, located in the lobby. 
  • Once a patient / visitor successfully completes the screen, they may enter the Hospital. If a patient / visitor fails any of the screening questions, the iPAD will alert the Nursing Station and a staff member will come out to meet that person and determine next steps.

Visitor Restrictions 

  • We are currently allowing one designated care partner for patients admitted to the hospital and one designated essential care partner for out-patients, including those accessing the emergency department, if necessary.
  • Essential care partners are defined as an individual selected by the patient in collaboration with the health care team, who provides essential assistance with care needs, such as mobility aid or communication support. All other visitors are not permitted access to the emergency department at this time. 
  • There are other categories of patients that are offered visitation in addition to this including pediatric patients up to 18 years of age, patients in labour, patients at end of life, and critically ill patients, please speak to hospital administration or the nursing department after hours, for specific visitation procedures for these categories. 
  • All other visitors are asked to refrain from presenting to the hospital. For any visitation related inquiries please call to speak with Janine Maxwell Nurse Manager 727-3830 or Meghan Gilbart CNE 727-3803. 
  • We understand that these restrictions can be upsetting and challenging and thank you for your continued understanding as we put in place measures to protect our patients and staff against COVID 19. 
  • It is important to note, these restrictions may change in relation to the COVID 19 activity within our community and region, we will continue to closely monitor transmission rates and will communicate updates and changes as the situation evolves.”

Outpatient Appointments: Lab, X-Ray, Ultrasound 

  • Please do not arrive early for their appointments. Due to COVID-19 we have had to significantly reduce the size of our waiting area and we must ensure minimal occupancy at all times. If you arrive too early for your appointment, you may be asked to wait outside.
  • Please ensure you HAVE an appointment for Lab, X-Ray or Ultrasound, before coming to the Hospital. We cannot accommodate walk-ins for these services.
  • Please remember that the Lab and Diagnostic Imaging staff are also responsible for attending to emergencies in the Hospital ED. While we aim to have enough coverage for both areas, this is not always possible and emergent patients will take priority over outpatients. This may mean a longer wait then usual, if you happen to be here during an emergency. 
  • Return to School: The new school year brings along many changes and uncertainties. Please talk to your children about how to stay safe, at school, and remember that YOU are their role model! The Northwestern Health Unit offers more tips for a safe return to school please click:  COVID-19 and Safe Return to School. 
  • Masks are now mandatory for all people coming to Hospital. Visitors must wear a mask. Visitor restrictions are still in effect, so this would apply  to individuals that have been deemed, by a physician or Nurse Manager, as an “essential care partner” (prior to visitation). 

  • The main entrance to the Hospital is locked for the night. PLEASE RING THE BUZZER to gain entry. A Nurse or Clerk will respond and they will conduct a screen.

  • We still request that patients presenting to the ED contact the Nursing Department, prior to arrival at 727-3811– if it can be done safely. Of course, if you are experiencing a life threatening health issue, you do not need to call ahead.
  • Please continue to follow the recommendations of the Northwestern Health Unit.
  • Please see our Emergency Isolation Centre Q&A, for information about how the centre works and why it is an important support in our community.

  • As we continue to offer laboratory outpatient testing in a safe environment, we appreciate your understanding with our longer-than-usual wait times. To counter the impact COVID-19 is having on outpatient testing waits, we are taking measures such texting for appointments, streamlining our processes, and collaborating with our Family Health Team to offer testing at the clinic when possible. We have been keeping our Physicians and Nurse Practitioners informed so we can prioritize testing together.

COVID-19 Assessment Centre

  • To book a COVID-19 test, you must call the Assessment Centre at 727-7035.
  • If you think your child may have COVID-19, please do no hesitate to get them tested. Some concerns have been expressed, from parents, that the nasal pharyngeal swab is too invasive for a child. Please know that this is the most accurate way of testing --- and actually, children respond well, for the most part. They are little Champs!
  • For information on Assessment Centre visit here.

Emergency Department

  • Reminder: If you need to visit the Emergency Department for a non-life threatening health issue, please try to contact us in advance, at (807) 727-3811 (if possible).
  • If you are experiencing a life threatening health issue, such as a heart attack, please dial 9-1-1 or come to the Emergency Department immediately, as you normally would.

The Mobile Crisis Response Program:

Continues to operate at regular capacity. If you are facing a mental health or addiction crisis, please contact 1-866-888-8988, for local support. Visit - Mental Health & Addictions Services for more information on hours of operation.



Northwestern Testing Outcomes:

For information on COVID-19 in our region please visit Northwestern Health Unit Website :


 Additional Measures in place:

  • Visitors have been reduced to those that are "essential" only. We continue to screen everyone that enters the Hospital, including employees.
  • Outpatient appointments have been reduced to those that are deemed urgent by a Physician or Nurse Practitioner. 
  • Hospital administration continues to meet with regularly with staff, community partners, Ontario Health and other healthcare providers to plan our pandemic response. We are paying close attention to Ministry guidelines and continue to follow them. 
  • In regard to testing for COVID-19, the Hospital and Assessment Centre continue to follow the guidelines provided by Public Health.
  • The Hospital, in partnership with the Red Lake & Ear Falls Family Health Teams would like to remind the public about the COVID Alert App. This is a free app from the Government of Canada that will notify you of possible COVID-19 exposures. To download the app, please go to:

          If you have any questions related to our Pandemic Plan please contact the hospital CEO.