Covid-19 Information Centre

We require all visitors and out-patients to bring their own mask when visiting the hospital. We will provide a medical-grade mask if your condition requires it.

 covid19 announcement



Red Lake Hospital Pandemic Response and Resources


At the Red Lake Margaret Cochenour Memorial Hospital the health and safety of patients, their families, staff, professional staff, physicians, and volunteers is a top priority. Therefore we have put in place a pandemic plan in response to the COVID-19 current situation. The plan guides us to implement measures to continue to provide urgent services to our community in the safest way possible.


COVID-19 Hospital Update, aug 4:


As COVID-19 cases continue to emerge in our region, please remember to follow the recommendations of the Northwestern Health Unit: . Until the pandemic is over, we must assume that COVID-19 is in our community and take the necessary measures to protect our selves and our families.

  • Mandatory Masking : The hospital supports the Northwestern Health Unit recommendations on mandatory mask use. The Northwestern Health Unit will be requiring the use of masks or face coverings for anyone in an enclosed public space, beginning August 17, 2020. Please click the media release for more details. In addition to masking by following strict social distancing and hand washing practices will protect the Red Lake and Ear Falls Community from COVID-19 spread.

  • Masks are now mandatory for all visitors. Visitors must wear their own mask or face covering to the Hospital. It is important to note that visitor restrictions are still in effect, so this would apply only to individuals that have been deemed, by a physician or Nurse Manager, as an “essential care partner” (prior to visitation). 

  • Take Action : Wear Your Mask in All Indoor Public Spaces: We have partnered with the Red Lake & Ear Falls Family Health Teams,  Red Lake OPP and the Northwestern Health Unit to recommend that masks be worn in all public spaces. Please see our messaging below or click here and also a message from our local youth on masking

  • The main entrance to the Hospital is locked for the night. PLEASE RING THE BUZZER to gain entry! A Nurse or Clerk will respond and they will conduct a screen.

  • We still request that patients presenting to the ED contact the Nursing Department, prior to arrival at 727-3811– if it can be done safely. Of course, if you are experiencing a life threatening health issue, you do not need to call ahead.
  • As the province moves into Stage 3 of their economic recovery plan, please remember to continue to exercise caution. We have all worked very hard in our community, as well as in our homes and workplaces to keep each other safe—don’t let it be for nothing! Please continue to follow the recommendations of the Northwestern Health Unit.
  •  As the Emergency Isolation Centre is now in use, many community members have had questions! Please see the Q&A, for information about how the centre works and why it is an important support in our community.

Help Curb COVID-19: COVID Alert Mobile App

  • Load the newly- launched Government of Canada  COVID Alert Mobile App onto your phone or device. The app alerts you if you might have had COVID exposure, without revealing personal information.


Laboratory Testing Wait-Times

  • As we continue to offer laboratory outpatient testing in a safe environment, we appreciate your understanding with our longer-than-usual wait times. To counter the impact COVID-19 is having on outpatient testing waits, we are taking measures such texting for appointments, streamlining our processes, and collaborating with our Family Health Team to offer testing at the clinic when possible. We have been keeping our Physicians and Nurse Practitioners informed so we can prioritize testing together.


COVID-19 Assessment Centre

  • New Hours: Effective Monday, June 29th the hours for contact are Monday through Friday, 9:00 am – 2:00 pm.
  • If you are symptomatic, please call 807-727-7035 to book an appointment.
  • If you are asymptomatic, but feel you should be tested, please email
  • For further information on Assessment Centre visit here.


Emergency Department

  • Reminder: If you need to visit the Emergency Department for a non-life threatening health issue, please try to contact us in advance, at (807) 727-3811 (if possible).
  • If you are experiencing a life threatening health issue, such as a heart attack, please dial 9-1-1 or come to the Emergency Department immediately, as you normally would.

Thank You

  • A special thank-you this week to the Red Lake Legion for generously donating their AED, as well as some carts to the Emergency Isolation Centre! Your support is helping to protect our community!


Masking of Visitors and Outpatients


At this time, the Hospital and Ear Falls and Red Lake Family Health Teams ask that all visitors and outpatients wear a cloth mask (or other face covering) when at the Hospital or their Clinics. This is for the protection of everyone in the building and is based on recommendations from the Public Health Agency of Canada. Our own staff members are already required to wear a mask or non-medical face covering (cloth mask), when on site. 


  • Please bring your bring your own mask. You will be asked, during the screening process to put your mask on.
Thank-you for taking this request seriously and for respecting the safety our patients, staff and community. Feel free to let us know if you or your business, are also a local source for masks!



Take Action: Wear Your Mask in All Indoor Public Spaces

We have partnered with Red Lake & Ear Falls Family Health Teams, Red Lake OPP and the Northwestern Health Unit to recommend that masks be worn in all public spaces.


Wearing a mask or face covering is for the protection of those around us. As we move into a new phase of the pandemic with loosened restrictions, we strongly encourage everyone in our community to wear a mask or face covering, when it is not possible to physically distance. Maintaining distance is not easy, especially indoors. Masks help when we wear them in public spaces, any time that you are not able to maintain a distance of two meters from others. For example, when you are shopping, getting gas, working with others, or attending an event or meeting.


Together, we can make a difference to keep our community safe. By wearing a mask or face covering, along with handwashing and distancing, we show that we care and that we value the hard work and sacrifices that have been made by all of us, over the last few months, to minimize the impact of COVID-19 in our communities. The COVID-19 pandemic is not over and we must not grow complacent in our efforts.


Thank you for wearing your mask! 


masked group



Important Remainders to Follow: 

It is great to see everyone outside and enjoying our beautiful community…but please remember that you are still at risk of contracting and spreading the virus!

  • Wear a Mask, when you cannot physically distance.
  • Physically Distance: Even when you are outside! This includes when you go for walks, run errands, etc.
  • Wash your hands and avoid touching your face! 

The Mobile Crisis Response Program:

Continues to operate at regular capacity. If you are facing a mental health or addiction crisis, please contact 1-866-888-8988, for local support. Visit - Mental Health & Addictions Services for more information on hours of operation.



Northwestern Testing Outcomes:

For information on COVID-19 in our region please visit Northwestern Health Unit Website :



 Additional Measures in place:

  • Visitors have been reduced to those that are "essential" only. We continue to screen everyone that enters the Hospital, including employees.
  • Outpatient appointments have been reduced to those that are deemed urgent by a Physician or Nurse Practitioner. 
  • Hospital administration continues to meet with regularly with staff, community partners, Ontario Health and other healthcare providers to plan our pandemic response. We are paying close attention to Ministry guidelines and continue to follow them. 
  • In regard to testing for COVID-19, the Hospital and Assessment Centre continue to follow the guidelines provided by Public Health.

          If you have any questions related to our Pandemic Plan please contact the hospital CEO.