Covid-19 Information Centre

We require all visitors and out-patients to bring their own mask when visiting the hospital. We will provide a medical-grade mask if your condition requires it.

 covid19 announcement



Red Lake Hospital Pandemic Response and Resources


At the Red Lake Margaret Cochenour Memorial Hospital the health and safety of patients, their families, staff, professional staff, physicians, and volunteers is a top priority. Therefore we have put in place a pandemic plan in response to the COVID-19 current situation. The plan guides us to implement measures to continue to provide urgent services to our community in the safest way possible.


COVID-19 Hospital Update, nov 18:


As COVID-19 cases continue to emerge in our region, please remember to follow the recommendations of the Northwestern Health Unit: . Until the pandemic is over, we must assume that COVID-19 is in our community and take the necessary measures to protect our selves and our families.

      Screening Tool for Outpatients :

  • Get your flu shot : The sooner you get it, the sooner you can be protected. We’ve gotten ours. Do you have yours?Flu Pic


  • To book a COVID-19 test, you must call the Assessment Centre at 727-7035. 
  • If you think your child may have COVID-19, please don’t hesitate to get them tested. Some concerns have been expressed, from parents, that the nasal pharyngeal swab is too invasive for a child. Please know that this is the most accurate way of testing --- and actually, children respond well, for the most part. They are little Champs!
Staff, Patient and Visitor Screening
  •  When patients or visitors enter the building, they will complete the electronic screen on an iPAD, located in the lobby. 
  • Once a patient / visitor successfully completes the screen, they may enter the Hospital. If a patient / visitor fails any of the screening questions, the iPAD will alert the Nursing Station and a staff member will come out to meet that person and determine next steps.

Reminder : Visitor Restrictions at the Hospital in Response to the COVID - 19 Pandemic

  • We are currently allowing one designated care partner for patients admitted to the hospital and one designated essential care partner for out-patients, including those accessing the emergency department, if necessary.
  • Essential care partners are defined as an individual selected by the patient in collaboration with the health care team, who provides essential assistance with care needs, such as mobility aid or communication support. All other visitors are not permitted access to the emergency department at this time. 
  • There are other categories of patients that are offered visitation in addition to this including pediatric patients up to 18 years of age, patients in labour, patients at end of life, and critically ill patients, please speak to hospital administration or the nursing department after hours, for specific visitation procedures for these categories. 
  • All other visitors are asked to refrain from presenting to the hospital. For any visitation related inquiries please call to speak with Janine Maxwell Nurse Manager 727-3830 or Meghan Gilbart CNE 727-3803. 
  • We understand that these restrictions can be upsetting and challenging and thank you for your continued understanding as we put in place measures to protect our patients and staff against COVID 19. 
  • It is important to note, these restrictions may change in relation to the COVID 19 activity within our community and region, we will continue to closely monitor transmission rates and will communicate updates and changes as the situation evolves.”

Reminders for Outpatient Appointments: Lab, X-Ray, Ultrasound 

  • Please do not arrive early for their appointments. Due to COVID-19 we have had to significantly reduce the size of our waiting area and we must ensure minimal occupancy at all times. If you arrive too early for your appointment, you may be asked to wait outside.
  • Please ensure you HAVE an appointment for Lab, X-Ray or Ultrasound, before coming to the Hospital. We cannot accommodate walk-ins for these services.
  • Please remember that the Lab and Diagnostic Imaging staff are also responsible for attending to emergencies in the Hospital ED. While we aim to have enough coverage for both areas, this is not always possible and emergent patients will take priority over outpatients. This may mean a longer wait then usual, if you happen to be here during an emergency. 
  • Return to School: The new school year brings along many changes and uncertainties. Please talk to your children about how to stay safe, at school, and remember that YOU are their role model! The Northwestern Health Unit offers more tips for a safe return to school please click:  COVID-19 and Safe Return to School. 
  • Masks are now mandatory for all people coming to Hospital. Visitors must wear their own mask or face covering to the Hospital. Visitor restrictions are still in effect, so this would apply  to individuals that have been deemed, by a physician or Nurse Manager, as an “essential care partner” (prior to visitation). 

  • In addition to masking, following strict social distancing and hand washing practices will help protect the Red Lake and Ear Falls Community from COVID-19 spread.

  • The main entrance to the Hospital is locked for the night. PLEASE RING THE BUZZER to gain entry! A Nurse or Clerk will respond and they will conduct a screen.

  • We still request that patients presenting to the ED contact the Nursing Department, prior to arrival at 727-3811– if it can be done safely. Of course, if you are experiencing a life threatening health issue, you do not need to call ahead.
  • Please continue to follow the recommendations of the Northwestern Health Unit.
  •  As the Emergency Isolation Centre is now in use, many community members have had questions! Please see the Q&A, for information about how the centre works and why it is an important support in our community.

Laboratory Testing Wait-Times

  • As we continue to offer laboratory outpatient testing in a safe environment, we appreciate your understanding with our longer-than-usual wait times. To counter the impact COVID-19 is having on outpatient testing waits, we are taking measures such texting for appointments, streamlining our processes, and collaborating with our Family Health Team to offer testing at the clinic when possible. We have been keeping our Physicians and Nurse Practitioners informed so we can prioritize testing together.


COVID-19 Assessment Centre

  • New Hours: Monday through Friday, 9:00 am – 12:00 pm.
  • If you are symptomatic, please call 807-727-7035 to book an appointment.
  • For further information on Assessment Centre visit here.


Emergency Department

  • Reminder: If you need to visit the Emergency Department for a non-life threatening health issue, please try to contact us in advance, at (807) 727-3811 (if possible).
  • If you are experiencing a life threatening health issue, such as a heart attack, please dial 9-1-1 or come to the Emergency Department immediately, as you normally would.

Thank You

  • A special thank-you this week to the Red Lake Legion for generously donating their AED, as well as some carts to the Emergency Isolation Centre! Your support is helping to protect our community!


Masking of Visitors and Outpatients


At this time, the Hospital and Ear Falls and Red Lake Family Health Teams ask that all visitors and outpatients wear a cloth mask (or other face covering) when at the Hospital or their Clinics. This is for the protection of everyone in the building and is based on recommendations from the Public Health Agency of Canada. Our own staff members are already required to wear a mask or non-medical face covering (cloth mask), when on site. 


  • Please bring your bring your own mask. You will be asked, during the screening process to put your mask on.
Thank-you for taking this request seriously and for respecting the safety our patients, staff and community. Feel free to let us know if you or your business, are also a local source for masks!



Take Action: Wear Your Mask in All Indoor Public Spaces

We have partnered with Red Lake & Ear Falls Family Health Teams, Red Lake OPP and the Northwestern Health Unit to recommend that masks be worn in all public spaces.


Wearing a mask or face covering is for the protection of those around us. As we move into a new phase of the pandemic with loosened restrictions, we strongly encourage everyone in our community to wear a mask or face covering, when it is not possible to physically distance. Maintaining distance is not easy, especially indoors. Masks help when we wear them in public spaces, any time that you are not able to maintain a distance of two meters from others. For example, when you are shopping, getting gas, working with others, or attending an event or meeting.


Together, we can make a difference to keep our community safe. By wearing a mask or face covering, along with handwashing and distancing, we show that we care and that we value the hard work and sacrifices that have been made by all of us, over the last few months, to minimize the impact of COVID-19 in our communities. The COVID-19 pandemic is not over and we must not grow complacent in our efforts.


Thank you for wearing your mask! 


masked group



Important Remainders to Follow: 

It is great to see everyone outside and enjoying our beautiful community…but please remember that you are still at risk of contracting and spreading the virus!

  • Wear a Mask, when you cannot physically distance.
  • Physically Distance: Even when you are outside! This includes when you go for walks, run errands, etc.
  • Wash your hands and avoid touching your face! 

The Mobile Crisis Response Program:

Continues to operate at regular capacity. If you are facing a mental health or addiction crisis, please contact 1-866-888-8988, for local support. Visit - Mental Health & Addictions Services for more information on hours of operation.



Northwestern Testing Outcomes:

For information on COVID-19 in our region please visit Northwestern Health Unit Website :



 Additional Measures in place:

  • Visitors have been reduced to those that are "essential" only. We continue to screen everyone that enters the Hospital, including employees.
  • Outpatient appointments have been reduced to those that are deemed urgent by a Physician or Nurse Practitioner. 
  • Hospital administration continues to meet with regularly with staff, community partners, Ontario Health and other healthcare providers to plan our pandemic response. We are paying close attention to Ministry guidelines and continue to follow them. 
  • In regard to testing for COVID-19, the Hospital and Assessment Centre continue to follow the guidelines provided by Public Health.

          If you have any questions related to our Pandemic Plan please contact the hospital CEO.