Covid-19 Information Centre
We require all visitors and out-patients to bring their own mask when visiting the hospital. We will provide a medical-grade mask if your condition requires it.
Red Lake Hospital Pandemic Response and Resources
At the Red Lake Margaret Cochenour Memorial Hospital the health and safety of patients, their families, staff, professional staff, physicians, and volunteers is a top priority. Therefore we have put in place a pandemic plan in response to the COVID-19 current situation. The plan guides us to implement measures to continue to provide urgent services to our community in the safest way possible.
COVID-19 Hospital Update, Sep 18:
As COVID-19 cases continue to emerge in our region, please remember to follow the recommendations of the Northwestern Health Unit: https://www.nwhu.on.ca/covid19/Pages/home.aspx . Until the pandemic is over, we must assume that COVID-19 is in our community and take the necessary measures to protect our selves and our families.
- To book a COVID-19 test, you must call the Assessment Centre at 727-7035. The current hours for booking appointments are Monday through Friday from 9:00 am – 12:00 pm. This is for symptomatic testing. If you are asymptomatic and would like to book a test, please email: firstname.lastname@example.org.
- If you think your child may have COVID-19, please don’t hesitate to get them tested. Some concerns have been expressed, from parents, that the nasal pharyngeal swab is too invasive for a child. Please know that this is the most accurate way of testing --- and actually, children respond well, for the most part. They are little Champs!
- An Important Message from Our CEO: Since late August, COVID cases have dramatically increased in Ontario and across Canada. Large gatherings are particularly risky, and are not worth the risk they pose to our family and community. Please continue to assume that COVID is in our communities, and act accordingly. I recognize that following Public Health COVID guidelines is not easy. However, by consistently physically distancing, masking and handwashing, we are empowered to overcome this pandemic. Stay safe, stay well.
Remainders for Outpatient Appointments: Lab, X-Ray, Ultrasound
- At this time, we must ask that patients do not arrive early for their appointments. Due to COVID-19 we have had to significantly reduce the size of our waiting area and we must ensure minimal occupancy at all times. If you arrive too early for your appointment, you may be asked to wait outside.
- Please ensure you HAVE an appointment, before coming to the Hospital. We cannot accommodate walk-ins at this time.
- Please remember that the Lab and Diagnostic Imaging staff are also responsible for attending to emergencies in the Hospital ED. While we aim to have enough coverage for both areas, this is not always possible and emergent patients will take priority over outpatients. This may mean a longer wait then usual, if you happen to be here during an emergency.
- Return to School: The new school year brings along many changes and uncertainties. Please talk to your children about how to stay safe, at school, and remember that YOU are their role model! The Northwestern Health Unit offers more tips for a safe return to school please click: COVID-19 and Safe Return to School.
- The assessment centre is preparing for the restart of school and for winter. We are increasing staff, and are designing a winter-friendly drive-up version of our assessment centre .
Masks are now mandatory for all people coming to Hospital. Visitors must wear their own mask or face covering to the Hospital. Visitor restrictions are still in effect, so this would apply to individuals that have been deemed, by a physician or Nurse Manager, as an “essential care partner” (prior to visitation).
In addition to masking, following strict social distancing and hand washing practices will help protect the Red Lake and Ear Falls Community from COVID-19 spread.
The main entrance to the Hospital is locked for the night. PLEASE RING THE BUZZER to gain entry! A Nurse or Clerk will respond and they will conduct a screen.
We still request that patients presenting to the ED contact the Nursing Department, prior to arrival at 727-3811– if it can be done safely. Of course, if you are experiencing a life threatening health issue, you do not need to call ahead.
As the province moves into Stage 3 of their economic recovery plan, please remember to continue to exercise caution
. We have all worked very hard in our community, as well as in our homes and workplaces to keep each other safe—don’t let it be for nothing! Please continue to follow the recommendations of the Northwestern Health Unit
As the Emergency Isolation Centre is now in use, many community members have had questions! Please see the Q&A, for information about how the centre works and why it is an important support in our community.
Help Curb COVID-19: COVID Alert Mobile App
- Load the newly- launched Government of Canada COVID Alert Mobile App onto your phone or device. The app alerts you if you might have had COVID exposure, without revealing personal information.
Laboratory Testing Wait-Times
- As we continue to offer laboratory outpatient testing in a safe environment, we appreciate your understanding with our longer-than-usual wait times. To counter the impact COVID-19 is having on outpatient testing waits, we are taking measures such texting for appointments, streamlining our processes, and collaborating with our Family Health Team to offer testing at the clinic when possible. We have been keeping our Physicians and Nurse Practitioners informed so we can prioritize testing together.
COVID-19 Assessment Centre
- New Hours: Monday through Friday, 9:00 am – 12:00 pm.
- If you are symptomatic, please call 807-727-7035 to book an appointment.
- If you are asymptomatic, but feel you should be tested, please email email@example.com.
- For further information on Assessment Centre visit here.
- Reminder: If you need to visit the Emergency Department for a non-life threatening health issue, please try to contact us in advance, at (807) 727-3811 (if possible).
- If you are experiencing a life threatening health issue, such as a heart attack, please dial 9-1-1 or come to the Emergency Department immediately, as you normally would.
Masking of Visitors and Outpatients
this time, the Hospital and Ear Falls and Red Lake Family Health Teams
ask that all visitors and outpatients wear a cloth mask (or other face
covering) when at the Hospital or their Clinics. This is for
the protection of everyone in the building and is based on
recommendations from the Public Health Agency of Canada. Our own staff
members are already required to wear a mask or non-medical face covering
(cloth mask), when on site.
- Please bring your bring your
own mask. You will be asked, during the screening process to put your mask on.
Thank-you for taking this request seriously and for respecting the safety our patients, staff and community. Feel free to let us know if you or your business, are also a local source for masks!
Take Action: Wear Your Mask in All Indoor Public Spaces
We have partnered with Red Lake & Ear Falls Family Health Teams, Red Lake OPP and the Northwestern Health Unit to recommend that masks be worn in all public spaces.
Wearing a mask or face covering is for the protection of those around us. As we move into a new phase of the pandemic with loosened restrictions, we strongly encourage everyone in our community to wear a mask or face covering, when it is not possible to physically distance. Maintaining distance is not easy, especially indoors. Masks help when we wear them in public spaces, any time that you are not able to maintain a distance of two meters from others. For example, when you are shopping, getting gas, working with others, or attending an event or meeting.
Together, we can make a difference to keep our community safe. By wearing a mask or face covering, along with handwashing and distancing, we show that we care and that we value the hard work and sacrifices that have been made by all of us, over the last few months, to minimize the impact of COVID-19 in our communities. The COVID-19 pandemic is not over and we must not grow complacent in our efforts.
Thank you for wearing your mask!
Important Remainders to Follow:
It is great to see everyone
outside and enjoying our beautiful community…but please remember that
you are still at risk of contracting and spreading the virus!
- Wear a Mask, when you cannot physically distance.
- Physically Distance: Even when you are outside! This includes when you go for walks, run errands, etc.
- Wash your hands and avoid touching your face!
The Mobile Crisis Response Program:
Continues to operate at regular capacity. If you are facing a mental health or addiction crisis, please contact 1-866-888-8988, for local support. Visit - Mental Health & Addictions Services for more information on hours of operation.
Northwestern Testing Outcomes:
For information on COVID-19 in our region please visit Northwestern Health Unit Website : https://www.nwhu.on.ca/covid19/Pages/home.aspx
Additional Measures in place:
- Visitors have been reduced to those that are "essential"
only. We continue to screen everyone that enters the Hospital, including
- Outpatient appointments have been reduced to those that are deemed urgent by a Physician or Nurse Practitioner.
- Hospital administration continues to meet with regularly with staff, community partners, Ontario Health
and other healthcare providers to plan our pandemic response. We are
paying close attention to Ministry guidelines and continue to follow
- In regard to testing for COVID-19, the Hospital and Assessment Centre continue to follow the guidelines provided by Public Health.
If you have any questions related to our Pandemic Plan please contact the hospital CEO.